Touch Support, Inc. & SNF Back Office Email Format
Outsourcing and Offshoring ConsultingIllinois, United States201-500 Employees
Founded in 2003 on the principle that extraordinary customer experiences forge lasting brand loyalty, Touch Support has always seen end-user interactions as pivotal moments. What began as a response to the critical demand for competent technical support has grown into a mission to empower businesses on a much broader scale. Today, we are your strategic partner, delivering comprehensive staffing and technical resource solutions. By seamlessly integrating our dedicated, actively managed professionals into your team, we become an extension of your brand, helping you tackle operational challenges, accelerate vital projects, and concentrate on your core mission and growth with complete peace of mind. Our mission is to be your trusted partner, alleviating technical and staffing roadblocks. We deliver reliable, well-managed technical support and staffing solutions, deeply integrated with your culture and goals, empowering you to provide world-class customer experiences and focus on your strategic objectives. Our vision is a business world where companies thrive, unburdened by operational complexities. We empower organizations with passionate, skilled people and reliable support, enabling them to innovate freely, pursue their core mission, and realize their full potential. What We Do Customer Support We offer 24/7 customer service solutions that integrate seamlessly with your existing systems, ensuring your clients receive timely and effective assistance. IT Services Our IT experts provide comprehensive support, from system administration to cloud strategy, helping you maintain robust and secure technological infrastructures. Financial Services We streamline your financial operations, offering services like bookkeeping, accounts payable/receivable, and billing, tailored to meet your business’s unique needs. Extend your CX, IT, and Finance teams at a fraction of the cost.