Touchrate Employee Directory
Consumer ServicesFlorida, United States11-50 Employees
Touchrate operates within the consumer services sector, focusing on enhancing in-store customer experiences. Based in Orlando, Florida, the company offers interactive displays paired with a flexible platform tailored to different business needs. It combines on-site support with survey programs to engage customers at multiple touchpoints. By enabling rapid capture of the voice of the customer and synthesizing it into business intelligence, Touchrate aims to boost satisfaction, retention, and profitability for its clients. Its target customers are retailers and consumer brands seeking to enrich the in-store experience and gain a differentiating advantage through customer engagement. The company operates with a small-to-mid-sized team and emphasizes implementing and optimizing its solutions for each client.