Public Sector Modernization Orono, Maine is a small government administration with 11-50 employees and a revenue range of 1M–10M. Target opportunity: modernize workflows, integrate cloud productivity tools, and implement secure data governance to improve efficiency and service delivery.

Technology Stack The town already uses Google Workspace, Microsoft 365, ADP, and analytics platforms (Matomo, Piwik PRO Core). Upsell opportunities include advanced cybersecurity, unified communications, data analytics, and HR/payroll optimization to enhance everyday operations.

Digital Presence Active upgrade potential in citizen engagement and public-facing services via progressive web apps (PWA) and website analytics. Propose digital service porting, visitor analytics, and self-service portals to boost resident access and transparency.

Growth & Leadership Recent leadership changes and new town manager indicate openness to process improvements and strategic initiatives. Position for advisory services, procurement optimization, and program management support during leadership transitions.

Economic Development Focus Community development activity and partnerships (evidenced by economic development initiatives and collaborations). Seek opportunities in GIS-enabled planning, grant management, and downtown security/camera integration to support local growth.