Digital Marketing Enhancement Leverage Brevo usage to deploy a unified donor and recruitment CRM with automation that segments audiences such as families seeking adoption, current adoptees, and volunteers and coordinates multichannel campaigns. This will boost adoption recruitment, information sessions, and post adoption education outreach, with analytics to demonstrate impact to funders.

Compliance and Security Handle sensitive child welfare data across state and private agencies; offer a security and privacy assessment, robust access controls, encryption, and backup strategies within existing Microsoft 365 environment. Align with industry and funder expectations for data handling, ensuring continuity and risk mitigation in partnerships.

Donor Engagement Capitalize on United Way funding and community partnerships by implementing an integrated donor and volunteer management program. Streamlined onboarding, scheduling, and impact reporting will improve engagement, retention, and funding conversations with corporate sponsors and grantmakers.

Data Analytics Adopt a case management and outcomes analytics platform to track permanency metrics, placement stability, and post adoption support outcomes. Build dashboards for leadership and funders to optimize programs, demonstrate effectiveness, and strengthen grant applications.

Telehealth Access Expand service delivery through secure telehealth for counseling and post adoption support, with integration to case records and referral workflows. This will reduce access barriers for families across Pennsylvania and support continuity of care in diverse communities.