Recognition and Leadership Transcom has recently been recognized as a leader and star performer in the Everest Group CXM Services PEAK Matrix and a leader in ISG Provider Lens reports, highlighting its strong market position and proven expertise in delivering high-quality customer experience services across EMEA and globally.

Innovation Award Winner Transcom's distinction as a top innovator at the 2025 Gartner Eye on Innovation Awards, particularly for its AI projects, indicates a high level of technological advancement and commitment to innovation, presenting opportunities for clients seeking cutting-edge CX solutions.

Expanding Market Presence With over 33,000 employees across 28 countries and a broad service portfolio including customer care, sales, content moderation, and back-office functions, Transcom offers extensive global reach and flexible outsourcing options suitable for multinational corporations looking to scale or enhance their customer support capabilities.

Strong Financial Base Transcom's revenue range of 500 million to 1 billion dollars positions it as a significant player in the outsourcing sector, allowing for substantial investment in innovative services and tailored solutions, which can be attractive to organizations with sizable CX needs.

Technology Focus Utilizing a diverse tech stack including Adobe, Cisco, PHP, and Hyperion, Transcom emphasizes digital transformation and technological integration, making it an ideal partner for companies seeking digitally enhanced CX services and modern, scalable solutions.