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Insights

Global AI Translation Solution Transcom has partnered with Avaya and Sabio Group to develop an AI-powered real-time translation solution that enables contact center agents to converse with customers in over 100 languages. This innovative technology can be a strong selling point for companies looking to enhance their multilingual customer support capabilities.

Recent Competitive Strategy Award Transcom received the 2024 Asia-Pacific and North American Competitive Strategy Leadership Award for its exceptional customer experience management. Leveraging this recognition in sales pitches can showcase Transcom's market leadership and dedication to delivering outstanding brand-consumer interactions.

New President & CEO Appointment Brian Johnson was appointed as the President & CEO of Transcom, bringing new leadership to drive the company's growth and innovation. Highlighting this key personnel change can demonstrate stability and a fresh perspective to potential clients, bolstering confidence in Transcom's services.

Strategic AI Collaborations Through partnerships with Google Cloud and Silo.ai, Transcom is actively developing advanced AI solutions to improve customer service operations. This technological edge can be emphasized in sales conversations to position Transcom as a forward-thinking partner in enhancing customer satisfaction and operational efficiency.

Cloud Solutions Partnership Transcom partnered with Elevate Solutions Limited to build a robust digital foundation, modernize employee experience, and enhance customer service. This collaboration on cloud solutions can present opportunities for businesses seeking comprehensive digital transformation services to optimize their operations and boost customer engagement.

Similar companies to Transcom

Transcom Tech Stack

Transcom uses 8 technology products and services including Power BI, Drupal, Genesys, and more. Explore Transcom's tech stack below.

  • Power BI
    Business Intelligence
  • Drupal
    Content Management System
  • Genesys
    Customer Experience Management
  • Microsoft Word
    Editors
  • jQuery
    Javascript Libraries
  • Cisco
    Network Hardware
  • Python
    Programming Languages
  • HSTS
    Security

Media & News

Transcom's Email Address Formats

Transcom uses at least 1 format(s):
Transcom Email FormatsExamplePercentage
First.Last@transcom.comJohn.Doe@transcom.com
96%
First.Middle@transcom.comJohn.Michael@transcom.com
2%
Last.First@transcom.comDoe.John@transcom.com
1%
First.MiddleLast@transcom.comJohn.MichaelDoe@transcom.com
1%

Frequently Asked Questions

Where is Transcom's headquarters located?

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Transcom's main headquarters is located at Hälsingegatan 40, 15th floor PO Box 45033 Stockholm, SE-104 30 SE. The company has employees across 6 continents, including EuropeAsiaNorth America.

What is Transcom's phone number?

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You can contact Transcom's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Transcom's stock symbol?

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Transcom is a publicly traded company; the company's stock symbol is TRCMY.

What is Transcom's official website and social media links?

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Transcom's official website is transcom.com and has social profiles on LinkedIn.

How much revenue does Transcom generate?

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As of September 2024, Transcom's annual revenue reached $5B.

What is Transcom's SIC code NAICS code?

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Transcom's SIC code is 8211 - Elementary and Secondary Schools NAICS code is 541613 - Marketing Consulting Services.

How many employees does Transcom have currently?

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As of September 2024, Transcom has approximately 15K employees across 6 continents, including EuropeAsiaNorth America. Key team members include Chief Financial Officer: A. G.Chief Operations Officer: L. A. B.Chief Financial Officer - Global English Region: S. S.. Explore Transcom's employee directory with LeadIQ.

What industry does Transcom belong to?

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Transcom operates in the Outsourcing and Offshoring Consulting industry.

What technology does Transcom use?

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Transcom's tech stack includes Power BIDrupalGenesysMicrosoft WordjQueryCiscoPythonHSTS.

What is Transcom's email format?

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Transcom's email format typically follows the pattern of . Find more Transcom email formats with LeadIQ.

When was Transcom founded?

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Transcom was founded in 1995.
Transcom

Transcom

Outsourcing and Offshoring ConsultingStockholm, Sweden10001+ Employees

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. 

Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down. 

Section iconCompany Overview

Headquarters
Hälsingegatan 40, 15th floor PO Box 45033 Stockholm, SE-104 30 SE
Phone number
SIC Code
8211 - Elementary and Secondary Schools
Stock Symbol
TRCMY
NAICS Code
541613 - Marketing Consulting Services
Founded
1995
Employees
10001+

Section iconFunding & Financials

  • $1B

    Transcom's revenue is in the range of $1B

Section iconFunding & Financials

  • $1B

    Transcom's revenue is in the range of $1B

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