Travers Consulting

IT Services and IT ConsultingAlabama, United States11-50 Employees

Travers Consulting provides management consulting, software development, and help desk outsourcing services for the healthcare provider industry.  Healthcare providers rely heavily on their electronic medical record systems.  To assist our healthcare provider clients, we have focused our knowledge and experience on the industry leading electronic medical records systems of Epic, Cerner, and AthenaHealth.

Our management consulting service includes project management, strategic planning, systems implementation, and process improvement.  Our methodologies are based on leading academic research and known best practices.  Our company founder, Dr. Steven Travers, is a major contributor to our consulting services process and delivery.  He ensures that all our work is focused on exceeding expectations and provides tangible value to our clients.

We develop software for our clients to add value and operational efficiency.  Our applications are built using a mixture of Microsoft .NET, Oracle Java, Javascript, REST & SOAP web services, and Microsoft SQL Server & MySQL stored procedures.  Some examples of our software offerings are the IT Service Desk application that facilitates an integrated IT service delivery, the Help Desk Operator application which automates and assists help desk technicians in solving incidents, Epic and Doc Halo Single Sign-On integration, and a Clarity to Epic Data Display web service that displays Clarity data within Epic workflows.

Our Help Desk Outsourcing services fully integrate into the IT department's daily operations.  Client users can reach us in several ways: calls to our call center software, IT Service Desk web submissions, client Intranet website, and email.  We can handle both large and small incident/service request volumes.  We provide help desk coverage 24x7 or on a schedule that fits your needs.  As a customer, your organization can leverage our IT Service Desk application at no cost or we can use your existing help desk software.

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