Triad Consulting Group Email Format

Business Consulting and ServicesMassachusetts, United States11-50 Employees

Triad Consulting Group is a Somerville-based professional services firm that concentrates on Difficult Conversations, helping organizations improve conflict management, the exchange of feedback, negotiation, and leadership communication. The aim is to convert high-stakes interactions into organizational advantage by strengthening dialogue under pressure. The firm was founded by Sheila Heen and Douglas Stone, scholars associated with the Harvard Negotiation Project and authors of well-known books on negotiation and feedback. 

Rooted in more than 25 years of research and practice, Triad has developed frameworks that build conversational capacity to navigate complexity and uncertainty. They work with a diverse client base, from global 1000 executives to large NGOs, embedding flexible and durable capabilities rather than relying on prescriptive scripts.

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