Truthlab Technologies (Acquired by UserTesting) Employee Directory
Software DevelopmentCalifornia, United States0-1 Employees
Truthlab Technologies is a software development company based in San Mateo, California. It operates as a Customer Experience Management (CXM) provider focused on helping organizations understand and improve how users experience their products, using a platform that captures user interactions and offers interactive and automated tools to measure and respond to feedback. The platform consolidates surveys, video assets, transcripts, notes, and related materials into a single application to provide a comprehensive view of the customer journey. Truthlab serves teams seeking structured, data-driven insights into the customer experience to identify and address issues across the product experience. The company is positioned within the CXM landscape, alongside other experience analytics and feedback platforms, and its development focus centers on delivering accessible, user-centric research tools. Based in the San Mateo area, Truthlab operated with a small team and has a recent development noted in the acquisition context involving UserTesting in 2019.