TSI - Technology Solutions Inc. Email Format

TelecommunicationsIllinois, United States11-50 Employees

Technology Solutions Inc. functions as a contractor within the telecommunications sector, providing customer service support for a number of well-known telecom brands. Its installation technicians handle TV, internet, and voice services, supplementing clients' workforces to help deliver high-quality entertainment and communications offerings to end users. The company emphasizes a data-driven approach to service quality, tracking performance by weekly Net Promoter Score and coordinating roles from accounting to dispatch to maintain consistent customer care across its U.S. locations.

Headquartered in Bannockburn, Illinois, the firm is positioned as a small- to mid-sized player in the telecom services landscape. By serving as external installation and service capacity for established brands, it helps clients extend their service delivery and maintain standards for installation and post-install support nationwide.

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