TTEC Digital Email Format

IT Services and IT ConsultingTexas, United States1001-5000 Employees

TTEC Digital operates as the IT services and consulting arm of TTEC, specializing in customer experience orchestration. It blends technology with human-centered approaches during customer interactions and draws on extensive experience with major contact center platforms, supported by in-house capabilities in CX strategy, data analytics, and artificial intelligence. The aim is to help organizations deepen customer relationships and achieve stronger business outcomes through integrated CX initiatives.

Based in Austin, Texas, TTEC Digital serves a global client base within the IT services and consulting landscape, focusing on enterprises seeking to improve their customer journeys. The company positions itself as a CX-focused technology and advisory partner, delivering data-driven and AI-enhanced experiences to clients across industries. In May 2026, TTEC Digital announced a partnership with Salesforce as part of Salesforce's Forward Deployed Engineering Partner Network.

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