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Outsourcing and Offshoring ConsultingTexas, United States10001+ Employees

TTEC is a large global provider in outsourcing and offshoring consulting, headquartered in Austin, Texas. For more than four decades, it has focused on helping leading brands deliver customer experiences by blending human expertise with AI to optimize CX. The company supports a range of CX needs, spanning customer care, technical support, sales, collections, and trust and safety, and it positions itself beyond traditional BPO by pursuing CX innovations at the intersection of data and AI.

Its client base comprises major brands seeking to improve customer interactions across multiple touchpoints and industries. In June 2026 it announced the launch of TTEC VeriCycle, an AI-powered healthcare claims intelligence solution designed to identify issues before submission, improve accuracy, reduce denials, and accelerate reimbursement.

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