Tymely

Software DevelopmentNew York, United States11-50 Employees

Tymely is the first Tribal Intelligence AI- a customer service AI agent that fully resolves +70% of support tickets - without compromising quality. Most AI tools rely mainly on documentation, resulting in low automation and poor customer experience. Tymely is different. We map the agents’ tribal knowledge: thousands of unwritten scenarios, edge cases, and nuances they use every day. By mapping the tribal knowledge, Tymely's AI reasons like the best agents, leading to high automation, reduced support costs, higher CSAT, and increased revenue.

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