Global Expansion Ubiquity's recent expansion into California, Arizona, and Omaha, Nebraska indicates growing demand for its customer experience and back-office outsourcing services across diverse US markets, presenting opportunities for sales targeting regional and industry-specific clients.

Strategic Acquisitions The acquisition of Peak Support and EdgePresence demonstrates Ubiquity's focus on expanding its cloud-native, remote, and AI-enabled support capabilities, opening avenues to pitch advanced technology solutions and integrated service packages to existing and new clients.

Leadership & Talent With recent hires like Megan Porter and David Crawford, Ubiquity is strengthening its leadership in European markets and compliance, offering sales prospects to organizations seeking experienced partners with robust governance and regional expertise.

Recognition & Innovation Receiving the 2025 North American Transformational Innovation Leadership Award signifies Ubiquity's reputation for excellence in customer experience management, providing a compelling value proposition to clients aiming to adopt cutting-edge CX solutions.

Industry Focus Ubiquity's specialization in serving financial services, healthcare, and e-commerce sectors, coupled with its multilingual and end-to-end solutions, creates targeted opportunities to sell tailored CX and BPO services to companies expanding in these high-growth industries.