AI enabled CX Ubiquity recently earned Frost & Sullivan’s Enabling Technology Leadership Recognition for advancing AI-enabled customer experience, and has acquired Shaip, an AI data platform provider. Sales opportunity: position Ubiquity as a strategic partner to deploy or scale AI-driven CX and data quality services for enterprise clients investing in AI/LLM initiatives.

Global Delivery Growth With headquarters in New York and delivery locations across Europe, Asia, and the Americas, Ubiquity offers multinational CX and BPO capabilities. Sales angle: target global enterprises seeking scalable, regionally distributed CX and back-office operations with multilingual support and consistent service levels.

Expanding Footprint Recent acquisitions of Peak Support and Shaip, plus leadership appointments in UK & Europe, indicate a growth and expansion strategy into cloud-native platforms and European markets. Sales cue: present cross-border outsourcing opportunities, cloud-enabled operations, and enhanced AI tooling to enterprises expanding in or migrating to Europe.

Industry Focus Recognized as the top CX provider for disruptors in financial services, healthcare, and e-commerce, Ubiquity aligns with sectors driving rapid CX and process transformation. Sales use: target fintechs, healthtechs, and e-commerce platforms seeking AI-powered, scalable CX and back-office optimization.

Strong Financial Footing Revenue between $50M-$100M with strategic funding and a track record of growth and awards signal stability and investing capacity. Sales takeaway: engage with mid-market to large enterprises requiring reliable outsourcing partners with investment in technology and talent to support large programs.