Unity Communications
Outsourcing and Offshoring ConsultingArizona, United States51-200 Employees
Unity Communications is a mid-sized outsourcing and offshoring services provider based in Gilbert, Arizona, operating a hybrid BPO and contact center that blends human labor with AI-enabled processes. It handles a broad range of tier 1 and 2 activities, including sales support, customer service, tech support, helpdesk, data entry, virtual assistance, back-office and administrative tasks, and offers managed BPO or employer-of-record options to enable cross-border staffing in the USA, Philippines, or Mexico. The company targets startups and growth-oriented organizations seeking to improve customer acquisition and retention, streamline product launches, and manage costs as they scale, delivering AI-enabled CX workflows and support across diverse verticals. It emphasizes security and compliance with certifications such as SOC 2 and ISO 27001. Recent developments include recognition as a Power Partner in December 2025 and the release of a 2026 guide to back-office outsourcing.
1-888-653-2347 
support@leadiq.com 
