UnityBPO Employee Directory
Hospitals and Health CareNew Mexico, United States51-200 Employees
UnityBPO operates in the Hospitals and Health Care sector as a provider of end-user services that bridge health organizations with clinicians, staff, patients, and members. The company emphasizes improving customer experience while addressing IT and insurance navigation challenges, offering concierge-style support and frontline assistance to both remote and onsite environments. Its services focus on transforming member services in health plans and reimagining field support through on-site HealthPlace Services to ensure hands-on IT help for clinicians when needed. Based in Albuquerque, New Mexico, UnityBPO is led by a CEO with two decades of IT experience and positions itself as a practical, ethical partner known for experience-driven best practices and co-sourcing arrangements. The organization highlights AI-driven and automated solutions to streamline operations, reduce administrative burden for insurers, and enhance patient engagement, aiming to drive efficiency, cost reduction, and improved provider productivity for its healthcare clients.