Long-Term Client Relationships Universal Fidelity LP has built over 28 years of sustained client partnerships, highlighting its reputation for reliability and excellent communication—an asset for attracting new clients seeking dependable collection services.

Diverse Recognition The company’s awards, including the Better Business Bureau Pinnacle award and WOSB certification, position it as a trusted, women-owned business with a strong community and industry reputation that appeals to organizations prioritizing supplier diversity.

Market Position & Scale With an annual revenue estimated between $50 million and $100 million and a lean team of 11-50 employees, Universal Fidelity LP demonstrates robust financial health and operational efficiency, making it an attractive partner for large-scale financial and collection outsourcing.

Strong Industry Focus Operating in the financial services sector with specialized call center and collection services, the company presents targeted opportunities to engage organizations seeking expertise in debt recovery, customer communications, and compliance.

Technology Utilization Utilizing a modern tech stack including Google Maps, GSAP, and Microsoft 365, Universal Fidelity LP leverages current digital tools to enhance service quality, offering avenues for clients looking to improve operational efficiencies through technology.