Universal Merchant Bank Email Format
BankingGreater Accra, Ghana501-1000 Employees
Universal Merchant Bank (UMB) is a Ghanaian indigenous bank offering a broad suite of banking services to individuals, small and medium-sized enterprises, and corporate clients. It maintains a nationwide footprint with 35 branches, three UMB Centres for Businesses (Kumasi, Accra and Kasoa), and one UMB PPP Incubator Centre in Accra, supported by a broad ATM network. In 2026, the bank received recognition for digital banking capabilities and SME banking, alongside leadership appointments aimed at strengthening its retail and corporate franchises. Founded in 1972 and headquartered in Accra, UMB positions itself as a leading Ghanaian bank with a focus on innovative and customer-centric solutions. Its stated vision was to be a leading Ghanaian bank and a leader in innovative banking solutions by 2024. The bank operates from Liberation Road, SSNIT Emporium Building, Airport City, and maintains a nationwide reach through its branches and centres.