UrbanClap

IT Services and IT ConsultingHaryana, India1001-5000 Employees

Urban Company, based in Gurgaon, India, operates a large online marketplace that connects customers with professionals for home services, including beauty, fitness training, appliance repair, plumbing and more. It describes itself as India’s largest home services marketplace and has built a network of more than 25,000 trained service professionals who have served millions of customers across major Indian cities and international markets such as Dubai, Abu Dhabi, Sydney, and Singapore. The platform uses a tech-enabled approach to standardize the service experience, offering fixed pricing, clearly defined service deliverables, delivery tracking, and a reviews system to reduce friction for customers.

Its model aims to help service professionals become micro-entrepreneurs by providing access to customers, training, certification, and bulk procurement. The company envisions empowering over a million service professionals to operate as micro-entrepreneurs, with earnings potential higher than those typical in local shops or salons. In March 2026, Urban Company announced a collaboration with the International Labour Organization to expand registration of its service professionals on the government e-Shram portal, strengthening social protection coverage.

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