UrbanClap

IT Services and IT ConsultingHarayana, India1001-5000 Employees

About Urban Company
Urban Company (formerly UrbanClap) is India's largest home services marketplace. The platform helps customers book reliable home services – from beauty services to fitness training, appliance repair to plumbing etc. Since its inception in 2014, UrbanClap has built a network of 25,000+ trained service professionals, and served over 5 million customers across major metropolitan cities of India, Dubai, Abu Dhabi, Sydney and Singapore.

Company's vision
UrbanClap's vision is to empower 1 million+ service professionals to become micro service entrepreneurs. Prior to joining UrbanClap, most of these professionals, be it plumbers, beauticians, carpenters etc., would typically earn INR 10-15k per month, working for a local shop, aggregator or as a freelancer. The UrbanClap platform enables these professionals to become micro-entrepreneurs by helping them in 5 key areas –

Customer Access & Brand
●    Working as a managed franchisee of UrbanClap
Financing & Insurance
●    Opening bank accounts, access to loans for upfront kits, 2-wheelers, home etc. 
●    Life and Accidental Insurance Programs
Tech-Led Standardization
●    Standardizing the service - creating SKUs, fixed and transparent pricing, clear service deliverables, defined SOPs, delivery tracking, payment systems, reviews etc., to help remove friction from the service experience
Training & Certification
●    Soft and Core Skills Training imparted in our training centers and via the app
Product Procurement
●    Purchasing consumables (Spares, cosmetics, paints etc.) needed for service delivery in bulk
 
This helps service professionals become more organized, and multiplies their earnings. E.g. - Our beauticians typically earn INR 40 to 50k per month with no upper ceiling (Many earn > INR 100k per month), while in the local salons, they would earn between INR 8 to 15k per month

More on the company's vision and culture can be explored through the videos hosted here - https://careers.urbanclap.com/

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