What departments does USAA have?

USAA has employees across 11 departments including Operations, Information Security, Information Technology, Arts & Design, Business.

What is the largest department at USAA?

The largest department at USAA is Business with 15 employees.

Where are USAA employees located globally?

USAA has employees across 7 continents and 80 countries including Egypt, Cameroon, Morocco, Nigeria, Tunisia.

How has USAA's team size changed over time?

USAA's team has decreased from approximately 45K to 31K employees based on available data.

USAA Employee Directory

Q: Who are USAA's key employees and leadership?

USAA's key employees include: Member Advocacy Senior For The Office Of The Ceo: T. F., Ceo: B. S., Chief Executive Officer: C. G., Cdo, Design Quality Assurance: S. G. L., Chief Operating Officer: J. S.

Financial ServicesTexas, United States10001+ Employees

USAA operates in the financial services sector, providing a range of products and services to the military community and their families. Its stated mission is to support members' financial security through competitive offerings, reliable service, and trusted guidance. The company's primary customers are service members and their families who seek financial stability and support in meeting their financial needs. 

Headquartered in San Antonio, Texas, USAA employs a substantial workforce. The organization anchors its operations in core values—service, loyalty, honesty, and integrity—and aligns its work with serving the military community.

USAA Global Highlights

North America
42K

United States Of America
42K
Mexico
40
Canada
26
Guatemala
1
Dominican Republic
1
Trinidad And Tobago
1

Asia
579

India
378
Bangladesh
83
Pakistan
52
Philippines
15
Iran
9
Thailand
5
Indonesia
5
Malaysia
4
Viet Nam
4
China
4
Cambodia
3
Afghanistan
3
Sri Lanka
2
Bahrain
2
Iraq
2
Israel
2
Nepal
1
Qatar
1
Russian Federation
1
Singapore
1
Saudi Arabia
1
Oman
1

Europe
235

United Kingdom Of Great Britain And Northern Ireland
155
Ireland
25
Germany
9
Romania
8
France
7
Luxembourg
6
Switzerland
4
Spain
3
Netherlands
2
Italy
2
Sweden
2
Poland
2
Belgium
2
Serbia
2
Portugal
1
Montenegro
1
Armenia
1
Albania
1
Denmark
1
Norway
1

Africa
49

Nigeria
16
Egypt
7
Ghana
4
Cameroon
3
Morocco
3
Angola
3
Tunisia
2
South Africa
2
Ethiopia
1
Uganda
1
Algeria
1
Rwanda
1
Senegal
1
Mauritania
1
Sudan
1
Kenya
1
Mali
1

South America
23

Colombia
9
Brazil
5
Argentina
3
Ecuador
2
Venezuela
2
Peru
1
Chile
1

Oceania
13

Australia
10
New Zealand
2
Tonga
1

USAA's Leadership

B. S.
Ceo
Mobile Phone
Email
C. G.
Chief Executive Officer
Mobile Phone
Email
S. G. L.
Cdo, Design Quality Assurance
Mobile Phone
Email
J. S.
Chief Operating Officer
Mobile Phone
Email
R. K.
Chief Information Security Officer
Mobile Phone
Email
F. D.
Chief Product Officer - Enterprise Data Management
Mobile Phone
Email
C. R.
Chief Risk Officer (usaa Eu Dac)
Mobile Phone
Email
N. D.
Chief Financial Officer At Usaa Eu Dac
Mobile Phone
Email

USAA Employee Metrics

100%

50%

0%

2026

2025

Engineering
Analytics
Business
Finance
Program & Project Management
Other
Product Management
Banking
Information Technology

Contact profiles from USAA

Name

Title

Contact

Location

Last Update

J. S.
Chief Operating Officer
Mobile Phone
Email
Aug 26, 2026
R. K.
Chief Information Security Officer
Mobile Phone
Email
Aug 27, 2026
R. E.
Svp, Chief Technology Risk & Compliance Officer
Mobile Phone
Email
Aug 05, 2026
S. G. L.
Cdo, Design Quality Assurance
Mobile Phone
Email
Aug 11, 2026
J. P.
Director, Technology Product Management (business Application / Business Process Owner)
Mobile Phone
Email
Aug 17, 2026
J. L.
Vp, Bank Chief Compliance And Operational Risk Officer
Mobile Phone
Email
Jul 14, 2026
F. D.
Chief Product Officer - Enterprise Data Management
Mobile Phone
Email
Aug 16, 2026
B. B.
Business Process Owner Lead
Mobile Phone
Email
Apr 17, 2026
C. S.
Senior Business Process Owner - Credit Risk
Mobile Phone
Email
May 31, 2026
C. R.
Chief Risk Officer (usaa Eu Dac)
Mobile Phone
Email
Ireland, Leinster
Jul 03, 2026

Frequently Asked Questions

What is USAA known for?

USAA was founded in 1922 and operates in the Financial Services industry. Explore USAA's company overview page for more information.

What is USAA's most common email format?

USAA employees' email format typically follows the pattern of First.Last@usaa.com. Trying to find reliable and up-to-date employee contact data? Find more USAA email formats with LeadIQ.

How many employees does USAA have currently?

USAA has approximately 41K employees as of August 2026. These team members are located across 6 continents, including North America, Asia and Europe.

Who are USAA's key employees and leadership?

As of August 2026, USAA's key employees include:

Ceo: B. S.
Chief Executive Officer: C. G.
Cdo, Design Quality Assurance: S. G. L.
Chief Operating Officer: J. S.
Chief Information Security Officer: R. K.

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USAA Employee Directory

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