What departments does USAA have?

USAA has employees across 16 departments including Marketing, Business, Banking, Human Resources, Finance.

What is the largest department at USAA?

The largest department at USAA is Business with 8 employees.

Where are USAA employees located globally?

USAA has employees across 7 continents and 85 countries including Togo, Ethiopia, Ghana, Niger, Nigeria.

How has USAA's team size changed over time?

USAA's team has decreased from approximately 45K to 29K employees based on available data.

USAA Employee Directory

Q: Who are USAA's key employees and leadership?

USAA's key employees include: Evp & Chief Human Resources Officer: T. C., Cro Usaa Bank: S. G., Cio And Vice President Property And Casualty Insurance Group: J. R., Cdo, Design Quality Assurance: S. G. L., Chief Marketing Officer: C. C..

Financial ServicesTexas, United States10001+ Employees

USAA operates in the financial services sector, providing a range of products and services to the military community and their families. Its stated mission is to support members' financial security through competitive offerings, reliable service, and trusted guidance. The company's primary customers are service members and their families who seek financial stability and support in meeting their financial needs. 

Headquartered in San Antonio, Texas, USAA employs a substantial workforce. The organization anchors its operations in core values—service, loyalty, honesty, and integrity—and aligns its work with serving the military community.

USAA Global Highlights

North America
40K

United States Of America
40K
Mexico
48
Canada
25
Trinidad And Tobago
1
Dominican Republic
1

Asia
597

India
379
Bangladesh
103
Pakistan
55
Philippines
13
Iran
9
Israel
3
Malaysia
3
Viet Nam
3
Indonesia
3
Thailand
3
Iraq
2
Saudi Arabia
2
Bahrain
2
China
2
Nepal
2
Sri Lanka
2
Afghanistan
2
Japan
1
Singapore
1
Mongolia
1
Turkey
1
Cambodia
1
Russian Federation
1
Kyrgyzstan
1
Oman
1
Qatar
1

Europe
218

United Kingdom Of Great Britain And Northern Ireland
145
Ireland
20
Germany
11
Romania
8
Luxembourg
6
Spain
4
France
4
Belgium
3
Croatia
2
Switzerland
2
Armenia
2
Italy
2
Portugal
2
Poland
1
Netherlands
1
Georgia
1
Latvia
1
Montenegro
1
Norway
1
Serbia
1

Africa
62

Nigeria
25
Ghana
9
Niger
4
Egypt
4
Angola
3
Cameroon
3
Togo
2
Tunisia
2
Ethiopia
1
Rwanda
1
Algeria
1
Mauritania
1
Uganda
1
South Africa
1
Liberia
1
Morocco
1
Sudan
1
Kenya
1

South America
28

Brazil
9
Colombia
8
Argentina
5
Venezuela
2
Ecuador
2
Peru
1
Chile
1

Oceania
12

Australia
9
New Zealand
2
Tonga
1

USAA's Leadership

S. G.
Cro Usaa Bank
Mobile Phone
Email
J. R.
Cio And Vice President Property And Casualty Insurance Group
Mobile Phone
Email
S. G. L.
Cdo, Design Quality Assurance
Mobile Phone
Email
C. C.
Chief Marketing Officer
Mobile Phone
Email
B. G.
Chief Risk Officer (cro)
Mobile Phone
Email
J. '. J.
Chief Marketing & Digital Officer Usaa Bank
Mobile Phone
Email
J. S.
Chief Operating Officer
Mobile Phone
Email
K. O. W.
Chief Underwriting Officer
Mobile Phone
Email

USAA Employee Metrics

100%

50%

0%

2026

2025

Engineering
Analytics
Business
Finance
Program & Project Management
Other
Product Management
Banking
Information Technology

Contact profiles from USAA

Name

Title

Contact Info

Location

Last Update

S. Y.
Svp, Chief Information Officer, Property & Casualty
Mobile Phone
Email
Jan 04, 2024
C. C.
Chief Marketing Officer
Mobile Phone
Email
United StatesNorth Carolina
May 29, 2026
S. A. N.
Senior Business Process Owner
Mobile Phone
Email
United StatesTexas
Jun 04, 2026
B. C.
President, Life Insurance Company
Mobile Phone
Email
United StatesTexas
Aug 15, 2024
M. S.
Bank Chief Risk Officer, Enterprise Chief Compliance Officer & Shared Service Cro
Mobile Phone
Email
United StatesNorth Carolina
Jan 05, 2024
G. J. D.
Deputy Chief Claims Officer
Mobile Phone
Email
United StatesVirginia
Aug 14, 2024
J. M. T.
Svp, Cio Shared Services & Infrastructure
Mobile Phone
Email
United StatesTexas
Jun 04, 2026
T. C.
Evp & Chief Human Resources Officer
Mobile Phone
Email
United States
Jun 04, 2026
R. A.
President, Usaa Life Insurance Company
Mobile Phone
Email
United States
Apr 28, 2026
B. G.
Chief Risk Officer (cro)
Mobile Phone
Email
United StatesGeorgia
Apr 20, 2026

Frequently Asked Questions

What is USAA known for?

USAA was founded in 1922 operates in the Financial Services industry. The company's main headquarters is located in 9800 Fredericksburg Road San Antonio, Texas 78288 United States. Explore USAA's company overview page for more information.

What is USAA's most common email format?

USAA employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more USAA email formats with LeadIQ.

How many employees does USAA have currently?

USAA has approximately 40K employees as of June 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are USAA's key employees and leadership?

As of June 2026, USAA's key employees include:

Cro Usaa Bank: S. G.
Cio And Vice President Property And Casualty Insurance Group: J. R.
Cdo, Design Quality Assurance: S. G. L.
Chief Marketing Officer: C. C.
Chief Risk Officer (cro): B. G.

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USAA Employee Directory

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