Strategic Campus Services USC Auxiliary Services is a large, multi-unit campus operator spanning bookstores, hospitality, housing, transportation, hotel, and event venues, presenting bundled cross-sell and upsell opportunities across student, faculty, staff, and visitors.

Tech Stack Leverage Current tools include Salesforce Service Cloud, ServiceNow, Ansible, CircleCI, and Trello, indicating readiness for CRM enhancements, workflow automation, IT service optimization, and integrated customer journeys to streamline campus operations and vendor coordination.

Growth & Expansion Recent expansions and investments in campus facilities and student-focused programs suggest opportunities to offer software, hardware, and services that support facility management, event operations, and student engagement across USC’s six business units.

Talent & Leadership With a mid-sized workforce and ongoing leadership appointments (Center for the Political Future director hire; health affairs leadership), there is potential to provide workforce management, training platforms, and employee engagement solutions tailored to a university environment.

Financial & Procurement Needs Revenue scale and budget restructuring signals demand for cost-optimization solutions, procurement workflow improvements, and enterprise software licensing for campus operations, as well as services that support reductions in overhead while maintaining quality.