Remote work opportunity Valiant Technology launched a Remote Work Resource Center in March 2020, signaling a strong focus on supporting remote environments. This presents a sales opening to offer scalable remote IT support, cybersecurity hardening for home offices, and governance for distributed teams.

Client portal expansion The introduction of a client support portal indicates customer-centric service delivery and potential upsell of enhanced IT service management, ticketing automation, and self-serve knowledge bases to improve SLA performance for mid-market clients.

Award-winning credibility Being named 2019 Tech Elite 250 by CRN strengthens credibility in the New York market. This can be leveraged to approach mid-sized organizations seeking proven MSP partners with recognition for quality and reliability.

SMB focus with growth potential With 11-50 employees and revenue in the $10-25M range, Valiant targets small to mid-sized firms. This suggests opportunities in scalable managed services, cybersecurity, and cloud optimization tailored for growing SMBs in regulated or tech-driven industries.

Tech stack alignment Valiant relies on a mix of web analytics, CMS, and development tools (e.g., PHP, jQuery, Thrive Architect) indicating potential needs for modernization projects, digital transformation, and secure application hosting for clients pursuing digital initiatives.