VDS Employee Directory
Business Consulting and ServicesMichigan, United States201-500 Employees
VDS is a business consulting and services firm that helps organizations optimize their contact centers by leveraging Genesys Cloud to improve customer experiences. The firm follows a structured, results-oriented method that tailors the Genesys Cloud deployment to each client’s goals, including training and enablement to support a smooth transition. Its three-step process—Align & Define, Design & Implement, and Support & Refine—emphasizes understanding business needs, delivering a customized implementation, and providing ongoing support and optimization. Based in Grand Rapids, Michigan, VDS operates as a mid-sized firm within the business consulting and services space, with a focus on helping enterprises transform their contact centers and improve efficiency. The team holds Genesys Cloud certifications across core areas such as deployment, scripting, workforce management, and outbound dialer, underscoring its expertise in ongoing support and optimization.
1-888-653-2347 
support@leadiq.com 
