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Insights

Expanding Customer Base Verbio by Capacity serves nearly 20,000 companies worldwide across multiple channels, indicating significant market penetration and potential for upselling additional AI-driven support solutions.

Recent Acquisitions The company's recent acquisitions of Creovai, KLaunch, Call Criteria, and Verbio Technologies demonstrate an aggressive growth strategy, presenting opportunities to cross-sell integrated support automation and quality assurance services.

Investment Momentum With recent funding of $92 million and a new credit facility from Revtek Capital, Capacity has increased financial stability, enabling expansion into new markets and development of advanced AI support offerings.

Technology Focus Capacity’s emphasis on AI-powered voice, chat, and omnichannel support automation presents opportunities to target industries heavily reliant on customer support such as healthcare, government, and entertainment sectors.

Growth in Support Automation As the company continues acquiring complementary AI and automation firms, there is a clear opportunity to position additional solutions for companies seeking to modernize and optimize their customer service infrastructures.

Similar companies to Verbio by Capacity

Verbio by Capacity Tech Stack

Verbio by Capacity uses 8 technology products and services including DiscoverOrg, Web Concierge, Outreach.io, and more. Explore Verbio by Capacity's tech stack below.

  • DiscoverOrg
    Business Intelligence
  • Web Concierge
    Communication And Collaboration
  • Outreach.io
    Customer Relationship Management
  • Modernizr
    Javascript Libraries
  • C#
    Programming Languages
  • Trello
    Project Management
  • ProfilePress
    Web Platform Extensions
  • Nginx
    Web Servers

Verbio by Capacity's Email Address Formats

Verbio by Capacity uses at least 2 format(s):
Verbio by Capacity Email FormatsExamplePercentage
FLast@verbio.comJDoe@verbio.com
92%
First@verbio.comJohn@verbio.com
7%
FMiddleLast@verbio.comJMichaelDoe@verbio.com
1%
First.Last@capacity.comJohn.Doe@capacity.com
88%
Last@capacity.comDoe@capacity.com
8%
First@capacity.comJohn@capacity.com
3%
First.Last@capacity.comJohn.Doe@capacity.com
1%

Frequently Asked Questions

Where is Verbio by Capacity's headquarters located?

Minus sign iconPlus sign iconVerbio by Capacity's main headquarters is located at 157 Avenida de Roma, 1º. The company has employees across 3 continents, including EuropeNorth AmericaSouth America.

What is Verbio by Capacity's phone number?

Minus sign iconPlus sign icon You can contact Verbio by Capacity's main corporate office by phone at
+34-934-09-7****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Verbio by Capacity's stock symbol?

Minus sign iconPlus sign iconVerbio by Capacity is a publicly traded company; the company's stock symbol is 0NLY.L.

What is Verbio by Capacity's official website and social media links?

Minus sign iconPlus sign iconVerbio by Capacity's official website is capacity.com and has social profiles on LinkedInCrunchbase.

What is Verbio by Capacity's SIC code NAICS code?

Minus sign iconPlus sign iconVerbio by Capacity's SIC code is 7372 - Prepackaged Software NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Verbio by Capacity have currently?

Minus sign iconPlus sign iconAs of January 2026, Verbio by Capacity has approximately 67 employees across 3 continents, including EuropeNorth AmericaSouth America. Key team members include Ceo: A. T.Chief Scientific Officer: J. P.Chief Delivery Officer: C. L.. Explore Verbio by Capacity's employee directory with LeadIQ.

What industry does Verbio by Capacity belong to?

Minus sign iconPlus sign iconVerbio by Capacity operates in the IT Services and IT Consulting industry.

What technology does Verbio by Capacity use?

Minus sign iconPlus sign iconVerbio by Capacity's tech stack includes DiscoverOrgWeb ConciergeOutreach.ioModernizrC#TrelloProfilePressNginx.

What is Verbio by Capacity's email format?

Minus sign iconPlus sign iconVerbio by Capacity's email format typically follows the pattern of FLast@verbio.com. Find more Verbio by Capacity email formats with LeadIQ.

How much funding has Verbio by Capacity raised to date?

Minus sign iconPlus sign icon As of January 2026, Verbio by Capacity has raised $971K in funding. The last funding round occurred on Jan 09, 2017 for $971K.

When was Verbio by Capacity founded?

Minus sign iconPlus sign iconVerbio by Capacity was founded in 1999.

Verbio by Capacity

IT Services and IT ConsultingCatalonia, Spain51-200 Employees

Verbio is now Capacity Voice, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Our conversational and cognitive AI make it easier for call and contact centers to connect with customers while lowering expenses.

As part of Capacity, an omnichannel support automation platform, Capacity Voice helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI.

We offer solutions for omnichannel intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide in one single platform. 

Today, Capacity automates internal and external support over chat, SMS, voice, web, email, helpdesks, and more. Learn more at capacity.com.

Learn more at capacity.com.

Section iconCompany Overview

Headquarters
157 Avenida de Roma, 1º
Phone number
+34-934-09-7****
Website
capacity.com
SIC Code
7372 - Prepackaged Software
Stock Symbol
0NLY.L
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1999
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $971K

    Verbio by Capacity has raised a total of $971K of funding over 1 rounds. Their latest funding round was raised on Jan 09, 2017 in the amount of $971K.

  • $1M$10M

    Verbio by Capacity's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $971K

    Verbio by Capacity has raised a total of $971K of funding over 1 rounds. Their latest funding round was raised on Jan 09, 2017 in the amount of $971K.

  • $1M$10M

    Verbio by Capacity's revenue is estimated to be in the range of $1M$10M

Company Leadership

  • Stylized image of a person
    A. T.
    Ceo
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. P.
    Chief Scientific Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. L.
    Chief Delivery Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. D.
    Head Of Project Management - Us & Latam | Voice Ai & Genai Programs
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. T.
    Co-Owner
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    D. C.
    Regional Sales Manager Brasil
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. S.
    Technical Delivery Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    D. W.
    Account Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. W.
    Account Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. P.
    Senior Software Engineer
    Phone icon
    Mobile Phone

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