Citizen Services Expansion Leverage the newly launched Citizen Space platform to grow online service delivery, including unified service requests, appointment scheduling, and bilingual self-service forms. Offer integration with Craft CMS and workflow automation to improve response times and citizen satisfaction.

Capital Projects Management Recent building assessment for a vacant facility highlights ongoing capital planning. Position as a partner for facilities management, asset condition monitoring, maintenance workflows, and BIM-compatible project documentation to accelerate renovation or reconstruction decisions.

Digital Engagement With existing Brevo email marketing, YouTube presence, and a municipal portal, there is an opportunity to enhance citizen outreach, local business promotion, and event communications through targeted campaigns, analytics, and mobile-friendly content.

HR Tech Modernization iCIMS usage indicates ongoing municipal recruitment. Propose enhancements for onboarding, training, compliance, and analytics to optimize staffing and reduce time-to-hire.

Security & Compliance Currently leveraging reCAPTCHA and securing web apps. Offer a security assessment, data governance, backup and disaster recovery planning, and accessibility compliance to meet public sector standards.