Vocalcom Employee Directory
Technology, Information and InternetÎle-de-france, France201-500 Employees
Vocalcom is a technology company based in Courbevoie, Île-de-France, France, with 201-500 employees. It provides cloud-based contact center and customer experience management solutions for a global market in the technology, information and internet sector. The company focuses on orchestrating end-to-end customer experiences across all channels by integrating human agents with AI-powered bots to support growth, customer loyalty and agent productivity while seeking to reduce costs. Vocalcom has a history of more than 25 years developing its omnichannel contact center solution on a global level. In recent activity, Vocalcom has engaged in partnerships and leadership appointments, including a 2024 partnership with Yactraq to enhance its Hermes contact center solution.