VoicePort, An Enghouse Company Employee Directory

IT Services and IT ConsultingNew York, United States2-10 Employees

VoicePort, An Enghouse Company, operates in IT services and consulting with a focus on customer experience enhancements through AI-powered self-service. The firm delivers automated, customizable, and integrated communication solutions for customer service, sales, and marketing, aiming to help businesses reduce costs and improve retention by enabling self-service options and multi-channel engagement. Its product line includes inbound and outbound IVRs and messaging, designed to provide personalized communications across channels and to lower service costs for organizations.
Based in Rochester, New York, the company serves clients seeking to optimize CX and operational efficiency through technology-driven automation. As part of Enghouse, VoicePort is positioned within a broader portfolio of enterprise CX solutions and continues to expand its capabilities through acquisitions and partnerships within the industry, aligning with a market trend toward AI-assisted customer interactions.

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