Waitwhile Email Format
IT Services and IT ConsultingCalifornia, United States11-50 Employees
Waitwhile provides a cloud-based, customizable platform that streamlines queue and appointment management for large organizations. Its solution blends automated messaging and predictive insights to help enterprises reduce wait times and deliver smoother customer experiences across online and in-person channels. The platform serves sectors such as retail, airports, healthcare, and events, with prominent users including Costco, Louis Vuitton, IKEA, Meta, and Delta Air Lines. The company is based in San Francisco, California and was founded in 2017 by brothers Christoffer and Jonas Klemming. In 2025, Waitwhile became part of Allegion plc, expanding its reach into more operationally complex environments; later that year it announced an integration with TicketSignup to connect its virtual queuing with ticketing workflows.