Customer Recognition Wake Electric has received consecutive Customer Satisfaction Awards in 2024 and 2025, indicating a strong reputation for service quality. This positive perception provides a foundation for introducing customer-centric technological solutions and value-added services.

Growth & Expansion With over 51,000 accounts and revenues ranging from 50 to 100 million dollars, Wake Electric is a sizable cooperative with potential needs for infrastructure modernization, digital transformation, and system efficiencies to support its growth trajectory.

Technological Engagement The company's use of various digital tools such as WordPress, Google Analytics, and Gravity Forms suggests an openness to adopt new technology solutions, presenting opportunities for sales of advanced analytics, customer engagement platforms, or cybersecurity services.

Operational Challenges Recent issues like transmission outages caused by trees highlight ongoing operational challenges and a potential need for infrastructure enhancements, such as remote monitoring, smart grid solutions, or vegetation management technologies.

Strategic Hiring and Leadership The appointment of key personnel like Jackie Ellis Thompson indicates active leadership development and strategic staffing, which might open avenues for leadership training, change management solutions, or consulting services to support organizational initiatives.