Warwick Analytics
Software DevelopmentEngland, United Kingdom2-10 Employees
Warwick Analytics is a software development company located in London, United Kingdom, with a staff of 2 to 10 employees. It develops PrediCX, an AI platform for contact centers that provides predictive insights and automation across channels to optimize customer experience and customer services. The software is based on sophisticated computer algorithms developed at the University of Warwick over a decade of academic research. PrediCX is used by leading brands in financial services, travel, leisure, telecoms and engineering to automate customer processes and analyze voice of customer data. The company has won multiple global awards, including SAP Most Innovative Partner, DEMO, Cisco EIR, Frost & Sullivan Manufacturing Software, Maritime Innovation Award and Pulse Energy Award.