Tech Modernization Current tech stack shows reliance on WordPress and PHP for public facing sites, with cloud CDN and reCAPTCHA for security. This presents an opportunity to offer a secure, scalable resident portal and integrated online payments alongside HUD compliant forms and reporting to streamline operations.

Funding Readiness As a mid sized public housing authority with revenue in the 1 to 10 million range and HUD subsidy dependence, there is a need for grant management, expense tracking, and audit ready dashboards. Propose cloud based financial systems, grant lifecycle management, and KPI dashboards aligned with HUD reporting.

Asset Management With a lean staff supporting multiple developments, there is demand for modern maintenance management and asset tracking. Propose CMMS integration, preventive maintenance scheduling, vendor management, and energy efficiency projects leveraging existing relationships to reduce operational costs.

Resident Experience Residents are engaged through Facebook and other channels; there is room for a resident portal with self service, announcements, and digital communications. Propose mobile friendly portal, rent payment integration, service request workflow, and surveys to improve engagement and satisfaction.

Strategic Partnerships Opportunity to partner with peer housing authorities to scale procurement, share best practices, and standardize technology stacks. Propose a channel program, joint bidding opportunities, and referenceable case studies to win multi agency deals.