Insights

Expanding Footprint Watsons Indonesia operates numerous stores and pharmacies across a major Southeast Asian market, indicating a strong physical presence that can be leveraged to cross-sell digital or tech-enabled health and beauty solutions.

Digital Integration With a focus on combining offline and online channels and utilizing advanced tech stacks like AWS and Microsoft 365, Watsons presents opportunities for sales in digital transformation services or SaaS solutions that enhance omnichannel retail operations.

Market Position Being part of the AS Watson Group, the leading health and beauty retailer in Asia and operating in multiple markets, offers avenues for bundling services across regions and expanding into adjacent markets that align with their retail ecosystem.

Growth Potential Despite a moderate revenue range of 50 to 100 million dollars, Watsons Indonesia is positioned for growth through store expansion and online platform development, presenting opportunities for innovative retail technology and customer engagement solutions.

Customer Engagement The company's use of tech platforms like Zendesk and OneTrust indicates a focus on customer service and data privacy, creating openings for vendors specializing in customer experience enhancement, loyalty programs, or privacy management tools.

Watsons Indonesia Tech Stack

Watsons Indonesia uses 7 technology products and services including Amazon Web Services, OneTrust, Zendesk, and more. Explore Watsons Indonesia's tech stack below.

  • Amazon Web Services
    Cloud Hosting
  • OneTrust
    Cookie Compliance
  • Zendesk
    Documentation Tools
  • Microsoft 365
    Email
  • DocuSign
    Miscellaneous
  • Microsoft ASP.NET
    Web Frameworks
  • Kestrel
    Web Servers

Media & News

Watsons Indonesia's Email Address Formats

Watsons Indonesia uses at least 1 format(s):
Watsons Indonesia Email FormatsExamplePercentage
First.Last@watsons.co.idJohn.Doe@watsons.co.id
83%
First.Middle@watsons.co.idJohn.Michael@watsons.co.id
15%
F-Last@watsons.co.idJ-Doe@watsons.co.id
1%
FirLast@watsons.co.idJohDoe@watsons.co.id
1%

Frequently Asked Questions

What is Watsons Indonesia's official website and social media links?

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Watsons Indonesia's official website is watsons.co.id and has social profiles on LinkedIn.

What is Watsons Indonesia's NAICS code?

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Watsons Indonesia's NAICS code is 44-45 - Retail Trade.

How many employees does Watsons Indonesia have currently?

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As of December 2025, Watsons Indonesia has approximately 1K employees across 2 continents, including AsiaNorth America. Key team members include Head Of Trading - Merchandising: I. Y.Head Of Marketing Division: I. K. K.Head Of Operations & Store Site Development: D. S. T.. Explore Watsons Indonesia's employee directory with LeadIQ.

What industry does Watsons Indonesia belong to?

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Watsons Indonesia operates in the Retail industry.

What technology does Watsons Indonesia use?

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Watsons Indonesia's tech stack includes Amazon Web ServicesOneTrustZendeskMicrosoft 365DocuSignMicrosoft ASP.NETKestrel.

What is Watsons Indonesia's email format?

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Watsons Indonesia's email format typically follows the pattern of First.Last@watsons.co.id. Find more Watsons Indonesia email formats with LeadIQ.

Watsons Indonesia

RetailJakarta, Indonesia1001-5000 Employees

Watsons Indonesia is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores under 12 retail brands in 31 markets, with over 130,000 employees worldwide. For the fiscal year 2024, AS Watson Group recorded revenue of over US$24 billion. Every year, it is serving over 6 billions shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating 8,000 stores and more than 1,500 pharmacies in 16 markets across Asia, Europe and the Middle East.

PT Duta Intidaya Tbk were established in 2005. Through a sole and exclusive licensing arrangement with AS Watson Group, PT Duta Intidaya Tbk opened the first Watsons stores in Indonesia which located at Pondok Indah Mall 2, in 2006.

Section iconCompany Overview

NAICS Code
44-45 - Retail Trade
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $50M$100M

    Watsons Indonesia's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Watsons Indonesia's revenue is estimated to be in the range of $50M$100M

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