Digital Transformation Opportunity West Brom Building Society's recent partnership with Deloitte and 10x Banking indicates a strong commitment to digital transformation, opening avenues for providing innovative fintech solutions, cloud services, and digital security enhancements.
Customer Engagement Expansion With a focus on improving customer experience as demonstrated by their record mortgage lending and award-winning savings products, there is potential to introduce customer analytics platforms, personalized banking solutions, and CRM enhancements.
Sustainability and Reputation Being recognized as one of the UK's best organizations to work for and winning awards for savings products enhance their brand reputation, presenting opportunities for brand management tools, employee engagement platforms, and sustainability-focused financial services.
Operational Efficiency The company’s implementation of modern tech stack—including cloud services like AWS and Cloudflare—suggests openness to solutions that optimize operational workflows, cybersecurity, and site performance, suitable for offering enterprise IT infrastructure and security solutions.
Growth and Market Penetration With revenue between 25M and 50M and a sizable employee base, West Brom is positioned for targeted expansion activities, creating opportunities for sales of scalable banking platforms, enterprise software, and consulting services to support growth initiatives.