Delaware court focus Target legal entities operating in Delaware or frequently engaging with Delaware courts, leveraging Wilcox & Fetzer’s status as Delaware’s largest court reporting firm to position as the go-to provider for accurate transcripts and timely delivery.

National reach Highlight the firm’s nationwide staff of certified court reporters and experience serving clients across the United States to attract clients with multi-state litigation needs seeking consistent reporting standards.

Premium service Emphasize personalized customer service and reliability as differentiators to win business from mid-market and larger firms seeking higher-touch transcription services and dependable turnaround times.

Tech-enabled efficiency Leverage the existing tech stack (WordPress, analytics, and related tools) to offer streamlined quoting, scheduling, and delivery workflows, and propose upgrades or integrations that improve case management and reporting efficiency.

Growth-ready potential With revenue in the mid-range and a compact team, pursue strategic partnerships or preferred vendor programs with larger plaintiff or defense firms, regional firms, and national legal networks to expand client base and scale operations.