Insights

Frontline Engagement Focus WorkStep's specialization in AI-powered employee engagement for distributed frontline teams presents a strong opportunity to target organizations in retail, hospitality, healthcare, and manufacturing sectors that heavily rely on frontline workers and seek to improve retention and productivity through advanced engagement tools.

Recent Acquisitions and Growth With recent acquisitions of WorkHound and the impending acquisition by Learning Pool, there is a growing interest and investment in expanding frontline workforce solutions, indicating potential for strategic partnerships or upselling customized engagement platforms to companies undergoing digital transformation.

Innovative AI Solutions WorkStep’s deployment of conversational AI tools and predictive analytics provides a compelling value proposition for organizations looking to leverage intelligent insights for reducing turnover costs and enhancing employee experience, making it ideal to approach HR leaders prioritizing data-driven decision-making.

Platform and Feature Expansion The continuous rollout of new features such as Suggested Actions, Cost of Turnover Calculator, and Inform highlights a proactive product development approach, signaling opportunities to engage prospects with upcoming innovations that can uniquely address their frontline workforce challenges.

WorkStep Tech Stack

WorkStep uses 8 technology products and services including LottieFiles, Apple iCloud Mail, JSON-LD, and more. Explore WorkStep's tech stack below.

  • LottieFiles
    Design
  • Apple iCloud Mail
    Email
  • JSON-LD
    Javascript Frameworks
  • React
    Javascript Frameworks
  • Web Vitals
    Javascript Libraries
  • HubSpot Chat
    Live Chat
  • Google Cloud Trace
    Performance
  • Google Analytics
    Web Analytics

Media & News

WorkStep's Email Address Formats

WorkStep uses at least 1 format(s):
WorkStep Email FormatsExamplePercentage
First@workstep.comJohn@workstep.com
58%
First.Last@workstep.comJohn.Doe@workstep.com
34%
Last@workstep.comDoe@workstep.com
7%
FirstLast@workstep.comJohnDoe@workstep.com
1%

Frequently Asked Questions

Where is WorkStep's headquarters located?

Minus sign iconPlus sign icon
WorkStep's main headquarters is located at 530 Howard Street 450 San Francisco, California 94105 United States. The company has employees across 4 continents, including North AmericaEuropeAfrica.

What is WorkStep's official website and social media links?

Minus sign iconPlus sign icon
WorkStep's official website is workstep.com and has social profiles on LinkedInCrunchbase.

What is WorkStep's SIC code NAICS code?

Minus sign iconPlus sign icon
WorkStep's SIC code is 8999 - Services, Not Elsewhere Classified NAICS code is 541612 - Human Resources Consulting Services.

How many employees does WorkStep have currently?

Minus sign iconPlus sign icon
As of May 2026, WorkStep has approximately 50 employees across 4 continents, including North AmericaEuropeAfrica. Key team members include Coo: J. J.Vice President Finance: A. K.Head Of Implementation Engineering: Z. B.. Explore WorkStep's employee directory with LeadIQ.

What industry does WorkStep belong to?

Minus sign iconPlus sign icon
WorkStep operates in the Human Resources Services industry.

What technology does WorkStep use?

Minus sign iconPlus sign icon
WorkStep's tech stack includes LottieFilesApple iCloud MailJSON-LDReactWeb VitalsHubSpot ChatGoogle Cloud TraceGoogle Analytics.

What is WorkStep's email format?

Minus sign iconPlus sign icon
WorkStep's email format typically follows the pattern of First@workstep.com. Find more WorkStep email formats with LeadIQ.

When was WorkStep founded?

Minus sign iconPlus sign icon
WorkStep was founded in 2017.

WorkStep

Human Resources ServicesCalifornia, United States11-50 Employees

WorkStep, a Learning Pool company, is AI-powered employee engagement software designed for distributed frontline teams. It helps HR and Operations leaders move beyond measuring sentiment to driving real-time action with smart surveys, built-in communication tools and AI-driven insights and coaching.

WorkStep's employee experience solution provides comprehensive employee listening, engagement, voice of the employee, and communication functionality including:

*Employee Feedback: WorkStep collects real-time insights from employees through milestone pulse, always-on, annual surveys, and bi-directional feedback channels.

*Employee Reporting: Reporting provides HR and Ops leaders with data on employee behavior which can be segmented by various filters including role type, location, demographics and tenure, to identify trends and patterns that may impact retention

*Predictive Analytics: WorkStep utilizes machine learning to determine the top areas of improvement, at facility or role level, and suggest high-impact actions to reduce employee turnover

*Impact Analysis: Employers can measure the success of any initiative implemented by tracking the change in employee sentiment and retention across the impacted population

*Communication: Leaders can reply to urgent comments and alerts while maintaining employee anonymity or broadly communicate to segments of the workforce to bring attention to new programs, share critical updates, celebrate teams, or solicit feedback.

Combining real-time data with AI-powered analytics and built-in communication tools, WorkStep helps eHR & Operations leaders identify and directly address opportunities in their frontline operations. This results in improved retention rates, increased productivity, and reduced costs.

Section iconCompany Overview

Headquarters
530 Howard Street 450 San Francisco, California 94105 United States
SIC Code
8999 - Services, Not Elsewhere Classified
NAICS Code
541612 - Human Resources Consulting Services
Founded
2017
Employees
11-50

Section iconFunding & Financials

  • $25M$50M

    WorkStep's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    WorkStep's revenue is estimated to be in the range of $25M$50M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.