Small IT MSP Global IT services provider with a lean team and a mix of break/fix, managed services, and enterprise support. Opportunity to position scalable offerings that fit their growth plan and potential need for partner-led services.

Education & Gov Active engagements with educational, healthcare, and government sectors suggest potential demand for compliant, secure managed services, endpoint protection, and cloud-based desktops tailored to regulated environments.

Enterprise support Experience delivering enterprise-class support, including Dell service warranties, which can be expanded to include hardware lifecycle management, warranty management, and proactive monitoring for larger clients.

CRM Value Prop In-house online CRM product positioned as superior yet cheaper than Salesforce suggests cross-sell opportunities for their own software, plus channel partnerships, data integration services, and migration assistance.

Tech Stack Fit Current stack includes Microsoft 365, Google Cloud, Office 365, and web technologies (Nginx, OpenResty). Opportunities to upsell cloud modernization, security, backup, and managed cloud services aligned with their platforms.