Woveon
IT Services and IT ConsultingNew York, United States0-1 Employees
Woveon is a small IT services and consulting company focused on conversational technology that can process large volumes of conversations to generate actionable business intelligence for enterprises. It helps organizations manage customer conversations across channels to improve customer experience, support compliance, and maximize revenue. The platform gathers conversations from touchpoints such as social, SMS, and live chat and integrates with existing data systems like CRMs and legacy platforms to unify data. The integrated data supports real-time suggested responses and workflows to help resolve customer issues and guide interactions across customer journeys. Its target market includes enterprises seeking to leverage conversational, transactional, and behavioral data as part of IT services and consulting to enhance customer interactions. Based in New York City, the company has received recognition in 2018, including the Best AI Startup award at the DTCM Future of Tourism Challenge during GITEX Technology Week.