Insights

Customization Opportunity XACT specializes in custom designed contact center solutions for organizations that do not fit cookie cutter models, presenting a sales angle to offer tailored omnichannel support packages and BPO services that align with specific business processes.

Scale Fit With 51-200 employees and a focus on cost-effective, seamless integration, target mid-market clients seeking to optimize customer support operations through right-sourced, scalable contact center solutions.

Industry Experience A long-standing presence in telecommunications and customer support outsourcing positions XACT as a credible partner for firms needing reliable, licensed contact center capabilities and proven service levels.

Tech Stack Leverage The use of Cloudflare, Microsoft 365, Google tools, and Zoho Mail indicates readiness for cloud-based collaboration and secure, integrated communications — a selling point for clients prioritizing modern tech ecosystems.

Strategic Partnerships XACT emphasizes partnering and collaboration for call, chat, and email channels, suggesting opportunities to upsell bundled support services, service dispatch, and business process optimization to enhance customer experience.

XACT Tech Stack

XACT uses 8 technology products and services including WordPress, oEmbed, Zoho Mail, and more. Explore XACT's tech stack below.

  • WordPress
    Content Management System
  • oEmbed
    Dev Tools
  • Zoho Mail
    Email
  • Google Workspace
    Email
  • Yoast SEO
    Search Engines
  • Yoast SEO Premium
    Search Engines
  • Google Tag Manager
    Tag Management
  • AddThis
    Widgets

Media & News

XACT's Email Address Formats

XACT uses at least 1 format(s):
XACT Email FormatsExamplePercentage
First.Last@myxact.comJohn.Doe@myxact.com
94%
FLast@myxact.comJDoe@myxact.com
6%

Frequently Asked Questions

What is XACT's phone number?

Minus sign iconPlus sign icon
You can contact XACT's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is XACT's stock symbol?

Minus sign iconPlus sign icon
XACT is a publicly traded company; the company's stock symbol is XTLY.

What is XACT's official website and social media links?

Minus sign iconPlus sign icon
XACT's official website is myxact.com and has social profiles on LinkedIn.

What is XACT's NAICS code?

Minus sign iconPlus sign icon
XACT's NAICS code is 517 - Telecommunications.

How many employees does XACT have currently?

Minus sign iconPlus sign icon
As of July 2026, XACT has approximately 101 employees across 4 continents, including North AmericaAsiaEurope. Key team members include Operations Manager: K. P.Manager , Operations: P. K.Systems And Development Manager: W. M.. Explore XACT's employee directory with LeadIQ.

What industry does XACT belong to?

Minus sign iconPlus sign icon
XACT operates in the Telecommunications industry.

What technology does XACT use?

Minus sign iconPlus sign icon
XACT's tech stack includes WordPressoEmbedZoho MailGoogle WorkspaceYoast SEOYoast SEO PremiumGoogle Tag ManagerAddThis.

What is XACT's email format?

Minus sign iconPlus sign icon
XACT's email format typically follows the pattern of First.Last@myxact.com. Find more XACT email formats with LeadIQ.

When was XACT founded?

Minus sign iconPlus sign icon
XACT was founded in 1995.
XACT logo

XACT

TelecommunicationsFlorida, United States51-200 Employees

XACT is a mid-sized telecommunications company based in Orlando, Florida, that provides customized contact center solutions. With more than 35 years of experience, it delivers integrated, cost-efficient services designed for organizations that do not fit a cookie-cutter mold. The company emphasizes a partnering approach, managing a client’s calls, chat, and email with careful attention. Its service portfolio covers customer support, chat and web support, service and support dispatch, telephone answering, and broader business process outsourcing. 

XACT positions itself as a seamless extension of a client’s organization, aiming to improve operational efficiency while freeing the business to address other priorities. Its target market comprises companies seeking tailored contact center and BPO solutions within the telecommunications sector, where off-the-shelf options may fall short.

Section iconCompany Overview

Phone number
Website
myxact.com
Stock Symbol
XTLY
NAICS Code
517 - Telecommunications
Founded
1995
Employees
51-200

Section iconFunding & Financials

  • $10M$25M

    XACT's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    XACT's revenue is estimated to be in the range of $10M$25M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.