xceed Employee Directory

Outsourcing and Offshoring ConsultingCairo, Egypt5001-10000 Employees

Xceed operates as a multilingual business process outsourcing provider serving the Europe, Middle East and Africa region. Its service scope spans inbound and outbound contact center work, back-office processing, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The company supports more than ten thousand web-enabled, multi-channel contact points and manages outsourcing agreements for government and commercial clients across ten languages. Delivery sites are located in Egypt, Morocco, Mauritius, and the United Arab Emirates, with a new site established in Saudi Arabia, and the organization is based in Cairo, Egypt.

In the outsourcing and offshoring landscape, Xceed serves government and commercial customers that require multilingual, cross-border BPO capabilities. It maintains a framework of standards and security through certifications such as COPC release 7.0 and multiple ISO management system credentials, including ISO 9001, 27001, 22301, 45001, and 14001. The company has earned recognition from IAOP on its Best Global Outsourcing 100 list across several years and has received regional awards for value creation, people development, and CSR initiatives, underscoring its role as a substantial regional BPO provider.

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