Xperigo Email Format

Outsourcing and Offshoring ConsultingOntario, Canada51-200 Employees

Xperigo is a Markham, Ontario-based provider that focuses on automotive customer experience management through outsourced services. The company traces its origins to 1992, when automakers began including roadside assistance in new-car warranties, and the Canadian Automobile Association founded Xperigo to serve as the B2B roadside-assistance provider. It holds exclusive access to the CAA Roadside Assistance network and directly integrates with more than 6,000 service providers across Canada, enabling rapid responses and high-quality service as it has expanded into a broader mobility-services offering for automotive brands.

Xperigo's work centers on managing the customer experience both inside and outside the vehicle, leveraging its contact centre and technology platform to convert negative ownership events into positive brand interactions. Based in Markham, Ontario, the company serves leading automotive brands and operates as a mid-sized organization. In 2023, it was named on the Best Workplaces in Professional Services list and recognized as a Great Place to Work.

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