XtendOps Email Format
Outsourcing and Offshoring ConsultingCalifornia, United States1001-5000 Employees
XtendOps is an outsourcing and offshoring consulting firm based in San Francisco, California. It combines experienced CX operations with custom AI agents and its own proprietary operating system, XOOS, to provide faster and more consistent support across chat, email, and voice while preserving human oversight of the AI. The company offers a flexible approach, helping clients adopt AI workflows to accelerate performance or maintain traditional BPO models with rigorous operations. Its services cover the full customer journey, including Digital CX, Back Office Support, Sales Outsourcing, Compliance, and Trust & Safety. The firm emphasizes investing in its people through career development and a strong work culture, aiming to cultivate tenured agents who deliver high-quality service. In August 2021, XtendOps expanded its offices to Puerto Vallarta, Mexico, marking concrete geographic growth.