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Software DevelopmentÎle-de-France, France51-200 Employees

ZAION is a software development company based in Paris, Île-de-France, focused on enhancing customer experience through AI-powered conversational, vocal, and generative technologies. Drawing on more than twenty years of experience in customer relations and AI expertise, it offers a cloud-based SaaS suite that supports the digital transformation of the customer-service channel, especially the phone line, by automating high-volume, low-value calls and reducing operational costs and call handling times. As a mid-sized firm, it emphasizes delivering engaging and empathetic exchanges at every interaction.

Its client base comprises enterprises seeking to improve customer relations through AI-driven tools that augment service operations, with particular emphasis on voice-enabled experiences. In March 2026, ZAION announced the acquisition of Dydu, a French pioneer in conversational agents, signaling a strategic expansion of its capabilities.

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