Zero Variance by Ubiquity Employee Directory
Professional ServicesNew York, United States201-500 Employees
Zero Variance by Ubiquity is a professional services firm focused on contact center solutions. Its portfolio includes BPO as a service, AI-enabled customer experience, CX services, data analytics, business intelligence, and QA professional services. Serving prominent global brands, the company operates nearshore and domestic delivery networks to support every stage of the customer journey, using technology to map processes, analyze results, and optimize metrics. It is headquartered in New York City and positions itself within the professional services industry as a provider of experience and operations optimization. Recent developments linked to the broader Ubiquity organization include the February 2026 acquisition of Shaip and a 2026 Frost & Sullivan recognition for enabling technology leadership in AI-enabled customer experience.