Zingtree Employee Directory
Software DevelopmentCalifornia, United States11-50 Employees
Zingtree is a software company based in Palo Alto, California, delivering an agentic workflow orchestration platform tailored for complex, high-risk customer experiences. The platform is used by large enterprise customers—including Sony, Allianz, Experian, Corpay, and Optum—to manage millions of critical interactions with emphasis on security and reliability. It enables rapid creation and deployment of AI agents across multiple channels and guides conversations along the most effective path toward first-contact resolution, while supporting AI-, logic-, or hybrid-driven workflows. A multi-layered guardrail approach is part of its design, with the provider citing substantial improvements in customer satisfaction, first-contact resolution, and revenue in the 30–40% range. Zingtree operates in the software development sector and employs a relatively small to mid-sized team. In April 2024, the company announced the launch of an AI CX toolkit, comprising CX Answers and CX Actions, representing a concrete expansion of its AI-enabled CX offerings.
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