Strategic partnerships Zurich is actively expanding through partnerships and capacity arrangements, evidenced by the Jensten Group deal and ongoing UK/MGA collaboration. Sales teams should target program managers and brokers seeking scalable capacity and integrated underwriting support.

Expansion opportunities Recent moves to broaden data-center project coverage in Europe and South America indicate appetite for infrastructure insurance tied to AI and digital transformation. Target enterprise and project-based buyers overseeing large-scale data-center or AI infrastructure builds.

Digital tooling Zurich is developing next generation tools and leveraging AI to enhance multinational programmes, risk engineering, and underwriting. Sales outreach can focus on customers seeking advanced analytics, streamlined digital platforms, and improved risk insights.

Retail and SME focus Leadership appointments in regional Retail and Market Management, plus SME-focused productization on Acturis, point to growth in mid-market and SME segments. Propose tailored solutions for growing businesses needing flexible, modular insurance programs.

Technology stack Utilization of SAP BTP, Neo4j, Celonis, and Azure AD shows a modern, data-driven approach. Opportunities exist to upsell data integration, process optimization, and security-focused insurance solutions for tech-enabled clients.