16 Handles Employee Directory
RestaurantsNew York, United States201-500 Employees
16 Handles is a New York City-based restaurant concept that operates through dedicated local franchise partners, with a footprint spanning dozens of towns along the East Coast. Its shops feature a rotating lineup of flavors and an endless toppings bar, offering both dairy and vegan options, including oatmilk soft serve and real fruit sorbets. The concept targets dessert enthusiasts who want a customizable experience and accommodates gluten-free and other dietary preferences, while engaging with communities through partnerships with Trees for the Future and local organizations. Within the restaurant industry, it positions itself as an upscale frozen-dessert brand that combines better-for-you options with self-expression through flavor. In 2026 it announced its first West Coast expansion into California, planning eight new units to extend its geographic reach.