80024Support.com

IT Services and IT ConsultingCalifornia, United States11-50 Employees

80024Support.com operates in the IT services and IT consulting sector, designing, developing, and managing customer support solutions. The aim is to improve the customer experience by combining automation, self-help options, process engineering, and omni-channel communications, supported by an outsourced services model. This approach is intended to help client organizations reduce costs, achieve higher CSAT and NPS scores, and gain strategic leverage from high-performance, customer-centric operations.

Headquartered in San Diego, California, the firm serves small to mid-sized businesses seeking to optimize their support operations. It positions itself as a provider of customer support solutions within the IT services and IT consulting industry, focusing on efficiency and experience. In April 2018, 80024Support announced a cloud-transition partnership with Bright Pattern to deliver its solutions in the cloud.

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