Insights

Strong Customer Support Reputation Support.com has established industry-leading Net Promoter Scores and high first call resolution rates through its omnichannel, home-based support model, presenting opportunities to leverage their proven customer service expertise for businesses seeking to enhance customer satisfaction.

Scalable Cloud Platform The company's secure, proprietary cloud-based platforms and global home-based workforce enable rapid scaling and flexible support solutions, ideal for enterprises planning expansion or looking to optimize technical and customer support operations.

Diverse Client Portfolio With over twenty years of experience supporting top-tier global clients, Support.com demonstrates its ability to serve large enterprises, creating potential for cross-selling additional IT services or technology integrations to existing clients.

Recent Industry Partnerships Collaborations with companies like Rackspace Technology and Mendix signal a focus on innovative tech solutions and managed support, opening avenues for joint offerings or upgraded managed services to tech-forward businesses.

Financial Growth Potential With revenue estimated between 100 million and 1 billion dollars and expanding industry presence, Support.com's financial health and scalability make it a promising target for tech vendors offering complementary cloud, security, or support SaaS solutions.

Support.com Tech Stack

Support.com uses 8 technology products and services including Cloudflare, Google Cloud, jQuery UI, and more. Explore Support.com's tech stack below.

  • Cloudflare
    Content Management System
  • Google Cloud
    Infrastructure As A Service
  • jQuery UI
    Javascript Libraries
  • APC
    Logistics
  • Pardot
    Marketing
  • .NET
    Programming Languages
  • Yoast SEO
    Search Engines
  • ShareThis
    Widgets

Media & News

Support.com's Email Address Formats

Support.com uses at least 1 format(s):
Support.com Email FormatsExamplePercentage
First.Last@support.comJohn.Doe@support.com
52%
FirstLast@support.comJohnDoe@support.com
36%
FLast@support.comJDoe@support.com
10%
FirLast@support.comJohDoe@support.com
2%

Frequently Asked Questions

Where is Support.com's headquarters located?

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Support.com's main headquarters is located at 1200 Crossman Avenue Sunnyvale, California 94089 US. The company has employees across 6 continents, including North AmericaAsiaAfrica.

What is Support.com's phone number?

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You can contact Support.com's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Support.com's stock symbol?

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Support.com is a publicly traded company; the company's stock symbol is SPRT.

What is Support.com's official website and social media links?

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Support.com's official website is support.com and has social profiles on LinkedInCrunchbase.

How much revenue does Support.com generate?

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As of October 2025, Support.com's annual revenue is estimated to be $77M.

What is Support.com's NAICS code?

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Support.com's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Support.com have currently?

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As of October 2025, Support.com has approximately 1K employees across 6 continents, including North AmericaAsiaAfrica. Key team members include Chief Executive Officer: G. M.Chief Executive Officer: G. G.Chief Executive Officer: L. R.. Explore Support.com's employee directory with LeadIQ.

What industry does Support.com belong to?

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Support.com operates in the IT Services and IT Consulting industry.

What technology does Support.com use?

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Support.com's tech stack includes CloudflareGoogle CloudjQuery UIAPCPardot.NETYoast SEOShareThis.

What is Support.com's email format?

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Support.com's email format typically follows the pattern of First.Last@support.com. Find more Support.com email formats with LeadIQ.

When was Support.com founded?

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Support.com was founded in 1997.
Support.com

Support.com

IT Services and IT ConsultingCalifornia, United States1001-5000 Employees

Support.com, Inc. is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com’s proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.  

For more information, please visit www.support.com.

Section iconCompany Overview

Headquarters
1200 Crossman Avenue Sunnyvale, California 94089 US
Phone number
Stock Symbol
SPRT
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1997
Employees
1001-5000

Section iconFunding & Financials

  • $500M$1B

    Support.com's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    Support.com's revenue is estimated to be in the range of $500M$1B

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