Insights

Remote Support Scalability Support.com’s expertise in delivering customer and technical support via a large network of home-based employees positions it as an ideal partner for companies seeking to expand their remote support capabilities efficiently and securely.

Omnichannel Solutions The company's proven omnichannel approach and proprietary cloud platforms can enhance customer engagement and support delivery for businesses aiming to improve customer satisfaction and operational efficiency.

Tech-Driven Innovation Leveraging advanced cloud technologies and integrations like Google Cloud and Cloudflare, Support.com can help clients upgrade their customer support infrastructure with scalable, secure, and innovative solutions.

Market Growth Potential With revenue between 500 million to one billion dollars and a focus on IT services, Support.com offers substantial opportunities for sales expansion into businesses adopting digital transformation and remote support models.

Industry Alignment Support.com's position within the IT services and consulting sector, coupled with recent strategic mergers and partnerships, suggests potential for tailored technology solutions that address evolving client needs in digital and cloud support environments.

Support.com Tech Stack

Support.com uses 8 technology products and services including RSS, Google Fonts API, Polyfill, and more. Explore Support.com's tech stack below.

  • RSS
    Content Management System
  • Google Fonts API
    Font Scripts
  • Polyfill
    Javascript Libraries
  • Amazon ALB
    Load Balancers
  • Google Maps
    Maps
  • Webflow
    Page Builders
  • PHP
    Programming Languages
  • Jetboost
    Widgets

Media & News

Support.com's Email Address Formats

Support.com uses at least 1 format(s):
Support.com Email FormatsExamplePercentage
First.Last@support.comJohn.Doe@support.com
52%
FirstLast@support.comJohnDoe@support.com
36%
FLast@support.comJDoe@support.com
10%
FirLast@support.comJohDoe@support.com
2%

Frequently Asked Questions

Where is Support.com's headquarters located?

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Support.com's main headquarters is located at United States. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Support.com's phone number?

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You can contact Support.com's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Support.com's stock symbol?

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Support.com is a publicly traded company; the company's stock symbol is SPRT.

What is Support.com's official website and social media links?

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Support.com's official website is support.com and has social profiles on LinkedInCrunchbase.

What is Support.com's SIC code NAICS code?

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Support.com's SIC code is 7372 - Prepackaged Software NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Support.com have currently?

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As of June 2026, Support.com has approximately 819 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: G. M.Chief Executive Officer: G. G.Chief Executive Officer: L. R.. Explore Support.com's employee directory with LeadIQ.

What industry does Support.com belong to?

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Support.com operates in the IT Services and IT Consulting industry.

What technology does Support.com use?

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Support.com's tech stack includes RSSGoogle Fonts APIPolyfillAmazon ALBGoogle MapsWebflowPHPJetboost.

What is Support.com's email format?

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Support.com's email format typically follows the pattern of First.Last@support.com. Find more Support.com email formats with LeadIQ.

When was Support.com founded?

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Support.com was founded in 1997.

Support.com

IT Services and IT ConsultingUnited States501-1000 Employees

Support.com, Inc. provides customer and technical support services delivered by home-based employees. With more than twenty years in operation, it has served global enterprise clients and other leading businesses through omnichannel support tailored for the homesourcing model. The company relies on a scalable, worldwide network of home-based staff and secure, proprietary cloud-based platforms to deliver its services.

Its clients are organizations seeking outsourced support solutions in the IT services and IT consulting space, and the organization emphasizes strong customer experience outcomes, including industry-leading NPS scores and high first-call resolution rates. Based in the United States, the firm is described as mid-sized and operates with a workforce distributed across its home-based model. In 2021, Support.com became part of Greenidge Generation Holdings through a corporate tie-up, marking a notable shift in its corporate structure.

Section iconCompany Overview

Headquarters
United States
Phone number
SIC Code
7372 - Prepackaged Software
Stock Symbol
SPRT
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1997
Employees
501-1000

Section iconFunding & Financials

  • $500M$1B

    Support.com's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    Support.com's revenue is estimated to be in the range of $500M$1B

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