Scalable Support Model Support.com’s extensive global network of home-based employees and proprietary cloud platforms enable highly scalable customer support solutions, positioning the company as an ideal partner for enterprises seeking flexible and remote service delivery models.

Industry Leadership With over twenty years of experience delivering top-tier support and achieving industry-leading NPS scores and call resolution rates, Support.com has established a strong reputation that can be leveraged to attract clients seeking reliable and high-quality IT support services.

Technology Innovation The company’s use of advanced technologies such as Google Cloud, Cloudflare, and custom cloud platforms presents opportunities to highlight its capacity for modern, secure, and efficient support infrastructure to prospects looking for cutting-edge solutions.

Expansion Opportunities Recent partnerships and news about integration with low-code platforms and cloud support services suggest potential for cross-selling additional digital transformation and managed cloud support solutions to existing and new enterprise clients.

Financial Scalability With revenues estimated between $500 million and one billion, Support.com demonstrates significant financial capacity and growth potential, making it an attractive candidate for businesses seeking a financially stable support partner with broad service offerings.