Strong Customer Retention With a high customer retention rate of 95% and over 12 million lives covered, ACI Specialty Benefits demonstrates robust client loyalty and trust, indicating opportunities to upsell expanded benefit solutions or new program integrations to existing clients.

Award-Winning Technology Recipient of the EAPA Award for best use of technology in employee assistance, ACI showcases innovative digital tools that can be leveraged to offer advanced, scalable solutions to organizations seeking modern employee benefits.

Leadership and Growth Recent executive hires and a founder recognized with industry awards suggest a forward-thinking leadership team committed to innovation and expansion, providing a foundation for introducing new services or entering new markets.

Market Presence Operating with a moderately sized team of 51-200 employees and achieving revenue between 10M and 50M, ACI is positioned as a substantial player in the mental health benefits space with room for strategic partnerships and growth opportunities.

Focus on Employee Engagement Specializing in employee assistance, work-life benefits, and corporate concierge services aligned with improving workplace wellbeing, ACI offers multiple avenues for tailored benefit programs that can be promoted to organizations prioritizing employee mental health and engagement initiatives.