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Customer Journey Optimization Adexchange specializes in optimizing customer journeys across various channels to enhance efficiency and customer experience. This expertise presents an opportunity to pitch solutions that reduce costs and boost customer satisfaction.

Comprehensive Tech Stack With a tech stack including Google Analytics, Cloudflare, WordPress, and more, Adexchange demonstrates a commitment to leveraging technology for effective customer communication. Potential sales opportunities lie in offering complementary services or upgrades related to their existing tech infrastructure.

Market Positioning Despite being a smaller company with 11-50 employees, Adexchange competes in the consumer services industry alongside larger players like Rakuten Advertising. Highlighting personalized services and agility can be key selling points to attract clients looking for tailored solutions.

Industry Alignment In an industry where customer communication is paramount, Adexchange’s focus on improving IVR, email, text, chat, and social interactions aligns with the market trends prioritizing seamless communication. This alignment can be leveraged to position solutions as essential for staying competitive.

Collaboration Opportunities Given its expertise in customer communication platforms, Adexchange may benefit from collaborating with companies like RankMath SEO or Vimeo to offer integrated solutions. This presents a sales opportunity to propose bundled services that provide comprehensive customer journey enhancements.

Similar companies to Adexchange

Adexchange Tech Stack

Adexchange uses 8 technology products and services including Google Analytics, Cloudflare, WordPress, and more. Explore Adexchange's tech stack below.

Google Analytics
Analytics
Cloudflare
Content Management System
WordPress
Content Management System
jQuery
Javascript Libraries
UIKit
UI Frameworks
Vimeo
Video Players
RankMath SEO
Web Platform Extensions
EWWW Image Optimizer
Web Platform Extensions

Media & News

Adexchange's Email Address Formats

Adexchange uses at least 1 format(s):

Adexchange Email Formats	Example	Percentage
First@adexchange.co.uk	John@adexchange.co.uk	42%
First.Last@adexchange.co.uk	John.Doe@adexchange.co.uk	8%
First@adexchange.co.uk	John@adexchange.co.uk	42%
First.Last@adexchange.co.uk	John.Doe@adexchange.co.uk	8%

Frequently Asked Questions

Where is Adexchange's headquarters located?

Adexchange's main headquarters is located at The Old Garage Oxford, OX44 7NP GB. The company has employees across 2 continents, including EuropeNorth America.

What is Adexchange's official website and social media links?

Adexchange's official website is adexchange.co.uk and has social profiles on LinkedIn.

What is Adexchange's NAICS code?

Adexchange's NAICS code is 81 - Other Services (except Public Administration).

How many employees does Adexchange have currently?

As of July 2021, Adexchange has approximately 11 employees across 2 continents, including EuropeNorth America. Key team members include Head Of Client Services: S. H.Director Of Client Services: H. T.Managing Director: N. H.. Explore Adexchange's employee directory with LeadIQ.

What industry does Adexchange belong to?

Adexchange operates in the Consumer Services industry.

What technology does Adexchange use?

Adexchange's tech stack includes Google AnalyticsCloudflareWordPressjQueryUIKitVimeoRankMath SEOEWWW Image Optimizer.

What is Adexchange's email format?

Adexchange's email format typically follows the pattern of . Find more Adexchange email formats with LeadIQ.

When was Adexchange founded?

Adexchange was founded in 1997.

Adexchange

Adexchange

Consumer ServicesOxford, United Kingdom11-50 Employees

We’re customer journey experts. We help brands to communicate better with their customers by optimising contact across every channel and every touchpoint. 

Whether you’re planning a digital optimisation project from scratch, or need to improve the performance of an existing design, we can help you measurably reduce costs while increasing customer satisfaction.

Our team analyses your existing customer communications platforms to identify and rectify any weaknesses. We then redesign each customer journey – be it IVR, email, text, chat, social or surveys - to improve efficiency, reduce agent time and increase customer experience. 

If you’re responsible for improving customer journeys and would be interested in a chat, please call us on 0345 260 8060 or email enquiries@adexchange.co.uk.

Company Overview

Headquarters: The Old Garage Oxford, OX44 7NP GB
Website: adexchange.co.uk
NAICS Code: 81 - Other Services (except Public Administration)
Founded: 1997
Employees: 11-50

Media & News

Funding & Financials

Funding & Financials

Company Leadership

S. H.
Head Of Client Services
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H. T.
Director Of Client Services
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N. H.
Managing Director
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A. S.
Account Manager
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J. R.
Senior Account Manager
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Employee Directory

S. R.
Accounts Manager
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